Text message disclosure
The Makers, LLC · https://themakers.com/ · St. Louis County, Missouri. This page is published for verification purposes and needs no sign-in. Last updated 6 October 2026.
What the programme is
The Makers, LLC provides in-home technology help for older people in St. Louis County, Missouri. Each client's family uses a private, invitation-only web portal. The Makers Care Reminders sends messages only to the family members and caregivers of those households who have themselves ticked a box asking for them. Messages are:
- a once-daily prompt to record what insulin the client was given that morning, answered with two numbers;
- a reminder that a particular medicine is due, at hours the family sets;
- a notice that the client has received a phone call or a text message;
- a notice that the household's monitoring equipment has stopped reporting, and one when it resumes;
- a single automated acknowledgement when somebody texts our published support number.
There is no marketing and no promotional content of any kind. A typical household receives two to five messages a day.
How consent is collected
One way only: the box below, on the page where somebody accepts an invitation to the portal and chooses their password — https://themakers.com/portal/accept, reached through a one-time link we email them. The box is optional and never pre-ticked, and the mobile number field is hidden until it is ticked, so a number cannot be collected without the consent that goes with it. The date, and the exact wording shown below, are recorded against that person's account.
The consent box, exactly as it appears to the person signing up
The mobile number field, which appears only once the box is ticked
Required disclosures
| Programme name | The Makers Care Reminders |
|---|---|
| Sender | The Makers, LLC, https://themakers.com/ |
| Who receives messages | Family members and caregivers of our client households, who have each ticked the box above |
| Message frequency | Varies. A typical household receives two to five messages a day: one morning prompt, one per medicine time, and a notice when a call or text arrives. |
| Message and data rates | May apply, depending on your carrier |
| Opt-in confirmation | One confirmation message is sent immediately after the box is ticked |
| Opt-out | Reply STOP to any message. One confirmation follows and nothing after it. Also available in the portal, or by ringing us. |
| Help | Reply HELP for the programme name, our number and how to stop |
| Support | (314) 207-3800 · themakers.com/contact |
| Third-party sharing | No mobile information is shared with third parties or affiliates for marketing or promotional purposes at any time. Numbers go to Twilio solely to deliver these messages. |
| Privacy policy | https://themakers.com/privacy |
| Terms and conditions | https://themakers.com/terms |
Every message this programme sends
Opt-in confirmation, sent once, immediately after the box is ticked
You are signed up for The Makers Care Reminders. Expect 2-5 messages a day. Msg & data rates may apply. Reply HELP for help, STOP to cancel.
Insulin prompt, once each morning
Good morning. What insulin did Carol get? Reply with two numbers, slow-acting first, like: 12 4. Reply NONE if she has not had any yet.
Confirmation of what was recorded, in reply to the above
Written down for Carol: 16 slow-acting and 12 fast-acting at 9:18 AM. Reply UNDO to take it back.
Medicine reminder, at each time the family sets
Carol: time for Metformin (500 mg, one tablet). With food.
Notice that she has had a text
Carol got 2 texts, 3:14 PM: Lisa Mills, (314) 555-0142 (unknown). Nothing of what was said is in this message.
Notice that her equipment has gone quiet
Carol's calls and texts have not reached the portal since Thursday 24 September at 1:28 PM. The Mac at home is probably off or asleep. Nothing is lost; it catches up.
Acknowledgement when somebody texts our published number
Thanks for texting The Makers. A real person reads every message and will reply shortly. If this is an emergency, please call 911.
HELP response
The Makers Care Reminders: reminders about the person you help look after. Help: (314) 207-3800 or themakers.com/contact. Reply STOP to cancel. Msg & data rates may apply.
STOP response
You have been unsubscribed from The Makers Care Reminders. No further messages will be sent. Reply START to resubscribe.